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Returns & Exchanges

Thank you for your purchase from Life Brand.  We strive to manufacture apparel and products with the utmost in quality and fitment. With that in mind there are always instances where items may not fit or feel as you want.

Return Policy for Standard Items

Fully Refundable within 30 Days of Receipt, One Free Size Exchange with Free Shipping
*Must be in Brand New Condition
-Apparel with White Logos
-Hats with Embroidery
-Hats with a Patch

Return Policy for All Other Items, Special Logos, Made-To-Order Custom Apparel

Within 30 Days of Receipt, No Refunds, Size Exchanges for 50% of Purchase Price Restocking Fee
*Must be in Brand New Condition
-Apparel with Any Solid Colored Logos Not Mentioned Above
-Apparel with Specialty Metallic Material Logos
-Apparel with Specialty Sparkling Glitter Material Logos
-Apparel with Specialty Printed Image Logos
-Apparel with Custom Names and/or Numbers
-Apparel with Custom Entered Words and/or Shapes Created

Your customer satisfaction is of highest priority. If your product isn’t up to your expectations, please review our Return Policy below and fill out the form below to start an exchange and/or refund.

Please fill out the form below to start your return or exchange, and if any additional fees are required, our team will send you a link afterward for payment.

Step 1: Start Your Return

First Name

Last Name

Your Email

Order Number

Step 2: Reason for Return

Too Small
Too Large
General Fit Isn't Right
Quality of Item
Incorrect Item
No Longer Want
Defective Item
Other

If Other, Please Explain:

Step 3: Refund or Exchange?

Refund Item
Exchange

If Exchanging, Please Indicate Item You’re Exchanging For:

Step 4: Additional Notes

Any suggestions for us that could improve your experience next time?

Step 5: Submit Your Return

Please Ship Return items back by UPS, FedEx or USPS, to the following address:

Life Brand
Returns Department (Order #[INSERT YOUR ORDER NUMBER] )
4001 Lake Breeze Ave
Brooklyn Center, MN 55429

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